iPad

Description

Zendesk for iPad is the first full-featured mobile customer service app that brings the capabilities of the Zendesk agent interface to the popular iPad touchscreen, for free. Agents can easily view, update, and respond to tickets with the iPad customer service app by Zendesk, no matter the source - even from Twitter or Facebook.

View current ticket activity

A Zendesk iPad exclusive. Get real-time updates and receive notifications on tickets assigned to you through your activity stream.

Complete agent workflow

Act on tickets immediately by viewing and updating comments, tags and ticket fields. Or, bookmark a ticket to respond to later or to mark it for future reference, another Zendesk for iPad exclusive. Users can also respond to tickets by applying macros, which are pre-defined responses to frequently asked questions.

Search your Zendesk

Generate results from multiple sources, including support tickets and your knowledge base, with a single search.

Enjoy the beauty

Take advantage of the iPad interface - it's just more fun to use and allows you to be more in touch with customers. And it's a beautiful thing!

How to install

Download the app directly from iTunes for free!