14 customer service resolutions for 2014: #resolve2solve

Happy New Year from Zendesk!

As The Mentor might say (or rather, as English poet Edith Lovejoy Pierce did say): “We will open the book. Its pages are blank.”

A very informal survey around our office revealed that most of us wait until the last moment to make resolutions for the new year, and really, what better time than the present to make decisions about the months ahead?

Here at Zendesk, we asked our support advocates in San Francisco, California and Madison, Wisconsin for their best customer service resolutions for 2014, and we think the results are inspired. We’ll share one each day over Twitter, Facebook, Instagram, Pinterest, and Google+ between January 1st and 14th, so if you’re not yet following us, now is the time!

And wait—there’s more! We’re crowdsourcing our 14th resolution. Share your own customer service resolutions by tweeting on hashtag #resolve2solve or leaving a comment below.

Update/spoiler alert: All 14 resolutions are now live! Check out the SlideShare.