Comments on: Announcing Series A, New Boston HQ and 1,000 Customers (PR)

By: ouch

ouch — Tue, 01 Sep 2009 02:55:18 +0000

Talking of Maxroam, can someone get them to actually read and respond to their support queries via Zendesk?

Most get closed after a couple of weeks or so without any response whatsoever, and even if they deign to reply once, that incomplete answer is all you get.

Or is it a problem with Zendesk itself? I doubt it, as ringing Maxroam up is also a waste of time – they seem to have some staff blissfully unaware of previously central details of the firm's marketing

By: David

David — Fri, 22 May 2009 07:37:53 +0000

Congrats! You guys are passionate about Helpdesk and its a pleasure to use your products, as well as participate in their evolution! Thanks for the shout-out, too.

By: Job Hacking

Job Hacking — Fri, 08 May 2009 06:37:56 +0000

CRM for the little companies

Once upon a time, companies paid A LOT of money for CRM systems. And, these costs were prohibitive for startups. So, if you ran a Sales Team, you usually cobbled something together with Act or Goldmine, and if you ran…

By: Mary

Mary — Thu, 07 May 2009 10:52:48 +0000

Congrats to the Zendesk guys – you guys built an amazing software – simple to use, but very flexible and powerful. And you guys have real business model, unlike other CRV companies : Twitter, Yammer, Geni … Congrats again.

By: Jens L

Jens L — Thu, 07 May 2009 10:45:51 +0000

You guys rock. A little part of me wishes I'd stayed on the boat. But hey: Congratulations – you deserve it.

By: Noah

Noah — Wed, 06 May 2009 17:59:23 +0000

you guys have done a great job. well deserved!

By: Mark Jensen

Mark Jensen — Wed, 06 May 2009 09:06:47 +0000

Congratulations on the funding, guys! Looking forward to see what you come up with in the future – and hopefully we'll see you again at the next Copenhagen Twestival!

Mark,
twitter.com/marks