After last week’s successful node.js meetup, we’re excited to announce another one, this time for Ruby. Tomorrow night, December 7th, at 6:00 pm, we’re hosting SF Ruby’s Mechanical Turk-themed meetup at our office. As always, drinks and food will be provided, and we there are a few great speakers lined up for your enjoyment, including
...read more »We recently hosted our first-ever Zengineering Challenge, an intense daylong event that put our immensely talented help desk software engineers to the test. The premise of the challenge was for engineering to come up with a series of one-day projects that could all be accomplished within a day’s work, by a team of three to
...read more »We will be hosting a few Ruby-related events over the next month. On Wednesday, November 3rd, we will host a hack night at our headquarters on 410 Townsend in San Francisco. We will provide food, drinks, seats and network and look forward to seeing you. Please register here. On Thursday, November 11th, we will be
...read more »When we launched Zendesk three years ago, Ruby on Rails deployment was weird science, Ferret was hot, and BackgrounDRb was the tool of choice for running background jobs. Thankfully, that’s all in the past and long forgotten. Things have changed so much and for the better. Building an application has never been easier than today
...read more »It’s been 9 months since I made the Zendesk Nation post on our blog. Time for an update. As of today, we have accounts from exactly 100 different countries. Newcomers range from the wastes of Mongolia to the beaches of Bermuda and the geysers of Iceland. "Hello world".
...read more »The initial iPhone views are now in place with basic functionality for browsing views and creating/updating tickets. We will expand the functionality for the iPhone in the time to come. Stay tuned.
...read more »We’re happy to announce initial support for Fluid. Fluid is a “site specific browser” for OS X, which allows users to create a stand alone browser for e.g. Zendesk. This means you get neat launch icon, and more interesting, we get to send you notifications on OS level, for example a Growl notification once you
...read more »We’ve gotten some requests on how to enable SSO for Zendesk. This is a difficult problem which I’ve yet to see an elegant solution for. What’s given is, that we’ll take on a gigantic responsibility and amount of work if we try and support all possible authentication solutions for current and potential customers. It’s not
...read more »Hundreds of accounts from 47 different countries (and counting, but Sweden, where are you?) See the big picture
...read more »Zendesk has been running in production for a month now. From a technicians perspective, going into production means that you get to know your application really well, really quickly. Before going into production, we’ve had Zendesk running in a staging environment which is basically an internal environment in which we deploy production quality code. Staging
...read more »
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