Over the last 10 years, consumers have benefited greatly from innovation in web-based applications. We’ve seen companies like Twitter, Facebook, Netflix, Dropbox, and Kickstarter develop massive web audiences
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Originally published on The 1to1 Blog The real-time Web is an increasingly powerful tool for customers to get the word out when out when they feel a company has wronged them. In fact, a recent study by loyalty marketing company Colloquy revealed that 26 percent of those surveyed said they were far more likely to
...read more »Recently, we went back to our roots. Zendesk co-founder and CEO Mikkel Svane returned for a homecoming event in Copenhagen where the company was founded nearly four years ago. So we threw a little party for our many Danish customers, partners, and prospects to thank them for the support they’ve given us and continue to
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