http://www.zendesk.com/blog/building-a-strong-self-service-customer-community Just another WordPress weblog Mon, 13 May 2013 09:15:00 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.zendesk.com/blog/building-a-strong-self-service-customer-community#comment-31850 help desk Wed, 27 Jun 2012 00:00:00 +0000 http://www.zendesk.com/?p=24366#comment-31850 I think building a community where your clients can interact and at the same time solve their own concerns and issue is really a nice idea.  You’re not only teaching them to be independent but you are also teaching them how to be resourceful in finding answers for their concerns.  I mean, simple concerns that are being asked constantly should be remembered.

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