Comments on: Instant Support Access With the Feedback Tab

By: Andries

Andries — Fri, 16 Sep 2011 18:29:00 +0000

Is it possible to search FAQ instantly using Enterprise per brand?
Like user voice FAQ flow?

By: Sam Hudson

Sam Hudson — Wed, 06 Jul 2011 09:44:00 +0000

the customization of this tool is really really poor. I run an ecommerce site, our customer dont need ‘support’ they need ‘help’. i would really like to be able to change the language of ALL text, and ALL colours, otherwise my customers will be confused. Also removing the tab and including the popup in our menu system wasnt straight forward enough. This is an EXCELLENT tool, but it needs a LOT more effort put into it for it to be successful.

By: Ash

Ash — Mon, 04 Jul 2011 03:56:00 +0000

Specific positioning of the drop box tab would be great, rather than just left or right.

By: Nur

Nur — Mon, 23 May 2011 18:02:00 +0000

I was given code for integrating the tab into their website but not instructions of where the zendesk dropbox code needs to be inserted or how. I placed the code in the header but that didn’t work. Any help?

By: Dave

Dave — Tue, 08 Mar 2011 22:52:00 +0000

Can I post here without logging in first?

By: jeffcarroll

jeffcarroll — Thu, 23 Dec 2010 14:20:00 +0000

nice!

By: max morris

max morris — Fri, 10 Dec 2010 21:01:41 +0000

drop bax icons apear on both pcs and android. tying to sync with ipad. and cannot sync.
hsv tried tor reinstall but keep getting abort eror messages. bottom line cant sync with ipad

By: Website form that posts to zendesk.com

Website form that posts to zendesk.com — Sun, 05 Dec 2010 16:04:43 +0000

[...] the support desk, completing a request form on the zendesk.com sub-domain or clicking on the drop box but one thing it doesn’t give you is an easy way for contact forms on your website to pass [...]

By: Jack

Jack — Thu, 08 Jul 2010 07:33:35 +0000

Is there a way I can embed this form on my page, so that users don't have to click the tab and deal with a pop-up?