Interview prep: 10 questions for hiring great customer support reps

Building your customer support team? We’ve got the resources for you.

Check out our latest SlideShare presentation “10 Interview Questions for Hiring Great Customer Service Reps.” These questions first appeared in a 2012 blog post that has since become one of our most popular.

Managers, customer support reps: whether you’re interviewing candidates or you’re a customer service job seeker hoping to nail your interview, these questions will help get you prepared.

Looking for more hiring tips? Check out our super helpful ebook, “How to hire the best customer service reps.”