Zendesk is excited to offer seven complimentary training courses in Asia Pacific in June to all customers, partners and trialers! Our highly popular Bootcamps are coming to in 3 cities in India, and our brand-new 2-hour Analytics and Benchmark Workshops will be held in Australia and New Zealand.
Bootcamp attendees will have the opportunity to learn more about best practices, key concepts and Zendesk functionality that will further optimise support team efficiency for any level of expertise.
Our Analytics and Benchmark Workshops will dive into all things data, including response and resolution times, customer satisfaction ratings, agent performance and more! You’ll learn key ways to use data to continually improve your customer service and delight your customers.
All training sessions will be followed by a happy hour where, as always, the drinks will be on Zendesk!
Register for the training closest to you by clicking on the links below!
Bangalore – Wednesday, 6 June
Analytics and Benchmark Workshops
Sydney – Tuesday, 5 June