At Zendesk, we feel strongly about your data-ownership rights and give you complete access to view, edit or delete personal information at will. We know that nothing keeps you awake at night like data-security worries, which is why your information is private by default. As part of our European expansion, we are now certified by TRUSTe as compliant with European Union (EU) and Swiss Safe Harbor guidelines.
We love each one of our more than 2,500 European customers and recently established our EMEA headquarters in London, England to cope with the flattering response. Because of this growth, we filed for EU and Swiss Safe Harbor certifications to communicate publicly that we follow these guidelines. Because protecting your privacy is in our DNA, our core product was already following the requirements of this certification; we simply had to be more public about our practices.
What does this mean?