Infographic: Why You Can’t Ignore Twitter

• Because Twitter claims to have more than 175 million users, and
• 93% of social media users believe a company should have a presence in social media, and
• 85% of those users believe a company should interact with their customers, and
• 44% of Twitter users have recommended a product, and
• 58% of people who said if they had tweeted about a bad experience, they would like the company to respond to it

Source: ISMDealers

Bottom line: Businesses cannot ignore Twitter, especially when it comes to support.

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<a href=”http://www.zendesk.com/blog/twitter-for-business” mce_href=”http://www.zendesk.com/blog/twitter-for-business”><img title=”Why you can’t ignore Twitter” src=”http://cdn.zendesk.com/images/blog/twitter-infographic.png” mce_src=”http://cdn.zendesk.com/images/blog/twitter-infographic.png” alt=”Twitter for business” width=”615″ height=”615″ /></a></p> <p><em>Image originally posted on <a href=”http://www.zendesk.com/blog/twitter-for-business” mce_href=”http://www.zendesk.com/blog/twitter-for-business”>Zengage, The Zendesk Blog</a></em></p> <p>