Pssst….hey there. We’ve got a secret. Actually a few. Big ones too. The kind of secrets that can help transform your organization and dazzle your customers. You want to know what they are? Well, good news! We are willing to tell you, but we’re going to ask you for something in return. You can either send our hungry employees a very large box of cupcakes, or join us for our next Zen Master webinar. Either way, you’ll gain some fantastic insights into improving your customer service.
On Tuesday the 10th the Zen Masters of Customer Service webinar series rolls into April with “What’s The Secret To Providing A World-Class Customer Experience. In this live webinar, THE authority on providing a world-class customer experience John DiJulius shares how companies like Starbucks, Chick-fil-A, Nestle, Disney, Nordstrom, and The Ritz-Carlton deliver world-class service consistently, and how you can, too. In addition to addressing the current “Customer Service Crisis,” John will also provide actionable steps that companies of any size can follow to improve their customer service today.
Best-selling author of both “Secret Service: Hidden Systems that Deliver Unforgettable Customer Service” and “What’s the Secret: To Providing a World-Class Customer Experience”, John DiJulius is redefining customer service in corporate America. His keynotes and workshops are used by the top world-class customer service companies to provide unforgettable service every day. John has worked with companies such as Lexus, PricewaterhouseCoopers, The Marriott Hotels, and State Farm Insurance, to name a few, and he’s the father of America’s #1 customer service conference, The Secret Service Summit.
So join us for this session and take a big step forward in transforming your service organization. Or, feel free to send us those cupcakes. Chocolate, vanilla, or strawberry will do.