Webinar: Tips and Tricks for Getting the Most Out of Zendesk - Zendesk

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Zengage, The Zendesk Blog

Webinar: Tips and Tricks for Getting the Most Out of Zendesk

By Tiffany Maleshefski on August 21, 2010

Original Webinar Date: Ongoing since Summer 2010

We will dig into the following parts of Zendesk:

Using custom Views to manage tickets
Customizing Triggers for instant notifications
Managing ticket resolution with Automations

Ideal for: Zendesk admins and agents.
Time: 1 hour

Presentation Slides