Here at Zendesk we believe in maintaining open and transparent communication with our customers – and by association, the customers of our customers – all 65 million of them! With all the different channels our customers can choose to communicate with us, we think it’s essential to listen to what our community says about our product, service and company as a whole.
We make a valiant effort to respond to all questions, comments or feedback whether it’s on our support page, Twitter, Facebook, or our own forums, just to name a few. Everyday we feel (and appreciate!) the love from the people that know us best – our customers. Whether it’s agents we support in over 137 countries or a startup who we give Zendesk to for free – we constantly strive to support those who use and love our product.
So with that in mind, I cannot express how excited I am to join the Zendesk team as their new Community Evangelist. I will be responsible for listening to what our community has to say, addressing comments and questions that come our way and hanging out in our forums. I’ll also be popping up at events and sharing all things Zendesk on Twitter, Facebook, Quora or Instagram, and feel free to reach out to me directly if you have any questions.
Thanks for staying classy, Zendesk Nation, and keep spreading the #zenlove!