About Zendesk

Our Company

At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build cloud-based customer service software that makes customer conversations easy and more productive.

Our Product

Zendesk is a beautifully simple customer service platform. It enables companies to provide great customer support, scale with self-service options, and differentiate with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive — all at a lower cost. View the tour
For our logo and other brand assets click here:
Brand Assets
 
 

Key Facts

40,000
Customer Accounts
140
Countries Reached
40
Languages
Supported
500+
Employees
 
  • 2007
  • Founded in Copenhagen
  •  
  • 2009
  • Moved to San Francisco
 

Locations

San Francisco (HQ) - Map 989 Market St. Ste. 300
San Francisco, CA 94103
 
  • Madison, WI
  • Taguig (Manila)
  • Dublin
  • Melbourne
  • Singapore (Zopim)
  • London
  • Copenhagen
  • Tokyo
  • Berlin
 

Founders

  • Mikkel Svane
    Chief Executive Officer, Founder
    After an inspirational trip to San Francisco in 1995 Mikkel launched what was one of Denmark’s first horizontal community portals. Less than a year later the portal was acquired by a Danish newspaper and Mikkel founded Caput, a software company specializing in standard software components for community building and social networks. Serving as its CEO until 2002 he became General Manager for the German service management consulting group Materna. His tenure there reunited him with former friends and colleagues Morten Primdahl and Alexander Aghassipour with whom he founded Zendesk and launched it in October 2007. Mikkel holds a BSc(Econ) in Market Economics from Denmark, is a frequent Twitter user and loves spending time with his wife and kids when not working with his awesome team and Zendesk customers.
     
  • Morten Primdahl
    Morten Primdahl
    Chief Technology Officer, Founder
    Morten brings to Zendesk a refined focus on the technical details. He’s involved on all technical levels – from the application to the infrastructure components and databases. Prior to co-founding Zendesk, Morten consulted on a number of technology projects, ranging from helping startups establish a technical platform, to doing heavy duty consulting for online banking systems. Morten earned a master’s degree in computer science from the University of Copenhagen.
     
  • Alexander Aghassipour
    Alexander Aghassipour
    Chief Product Officer, Founder
    Alexander leads our efforts to keep clean and elegant design a top priority for product strategy at Zendesk. Prior to founding Zendesk, he consulted with global corporations about design, global strategy, and recruiting. Alex also co-founded Araneum A/S, the largest Danish-owned digital media agency. Alex earned a master’s degree in information technology from the Technical University of Denmark.
     
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