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	<title>Comments on: Zendesk Embeds Twitter Streams in Popular Help Desk Software</title>
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		<title>By: 5 Enterprise Product Updates to Know About This Week: Google Apps Allows More Contacts, Zendesk Monitors Twitter and More &#124; Your Great Direct Information</title>
		<link>http://www.zendesk.com/company/press/zendesk-embeds-twitter-streams-in-popular-help-desk-software#comment-25408</link>
		<dc:creator>5 Enterprise Product Updates to Know About This Week: Google Apps Allows More Contacts, Zendesk Monitors Twitter and More &#124; Your Great Direct Information</dc:creator>
		<pubDate>Sun, 21 Nov 2010 07:36:01 +0000</pubDate>
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		<description><![CDATA[[...] this year Zendesk enabled users to create help desk requests from Twitter. Now Zendesk has added the ability to follow Twitter streams from within Zendesk itself, without using an external tool [...]]]></description>
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