Zendesk APIs offer multiple methods of integrating and extending your Zendesk’s functionality. There are 5 APIs that you can leverage to build custom apps and perform seamless integrations with a bevy of systems:
Mail API
Handy for importing a backlog tickets from existing email systems and submitting tickets from other applications. A small amount of programming will provide your Zendesk with a large amount of kick! Read more…
REST API
Perfect for allowing developers to connect your Zendesk to custom plug-ins or larger third-party applications like Salesforce. Read more…
Widgets (Javascript API)
Useful for displaying external data onto your help desk and fostering lightweight communication between other servers in your organization and your Zendesk. Read more…
Remote authentication
Simple login for your users. Remote authentication allows you to authenticate Zendesk users on your own domain, rather than having them register and maintain a separate login and password in Zendesk. Read more…
Targets
Smart syndication for sending notifications to external destinations like Twitter status, Campfire rooms, SMS, URLs, and more. Read more…
