Zendesk’s Enterprise Plan
With
Our new Enterprise Plan helps sophisticated organizations deliver exceptional customer service through increased security, customization and workflows that support greater efficiency for large or distributed teams. With the Enterprise plan, you’ll also receive 24×7 priority support with guaranteed response times to ensure your success at every step.
Listen to Roxana Siu, Product Marketing Manager at Zendesk, as she walks us through the benefits, and features, that the Enterprise Plan has to offer.
In less than an hour you will learn:
* What is Zendesk
* Why did we create an Enterprise Plan
* Key Benefits of the Enterprise Plan
* New features available only to the Enterprise Plan
RECORDED WEBINARS
- Getting Started
- Customizing Zendesk to Work for You
- 6 Surefire Tips to Retain & Grow Customers
- The Secret Formula for Customer Satisfaction
- Why Mobile
- Best Practices for Running a Global Help Desk
- Zendesk Voice Best Practices
- Building your Knowledge Base
- Zendesk Voice
- Using Analytics
- Zendesk’s Enterprise Plan
- Ticket Sharing
- Troubleshooting Triggers
- Today’s IT Support
- CSS in Zendesk
- Capture the Definitive Business Metric: Customer Satisfaction
- Why Zendesk?
- Zen Masters
- What’s the Secret to Providing a World-Class Customer Experience
- I Love You More Than My Dog
- The Cult of the Customer – Turning Customers into Evangelists
- The Zappos Experience
- One Person Just Told 500,000 People that Your Business Sucks!
- Think mobile, act social…customer service gets off the camel
- Secrets of building 21st-century customer loyalty
- Integrations
- LiveChat
- JIRA
- MindTouch Integration
- SugarCRM
- LogMeIn
- GoodData
- Salesforce
