LiveChat
With
LiveChat is a powerful live chat software that helps you talk to your website visitors and converts them to customers. The LiveChat integration for Zendesk helps retailers fill the gap in online communications by turning conversations into tickets instantly. It only takes minutes to integrate and you can immediately start engaging with your customers.
Join us as Blazej Szperlinski, Support Specialist, and Szymon Klimczak,CMO, from LiveChat present:
- automated chat invitations
- LiveChat metrics, how to use the data
- tag-based canned responses
- generating social media followers
- mobile apps
Ideal for: online retailers getting ready for the holiday season
Duration: 1 hour
RECORDED WEBINARS
- Getting Started
- Customizing Zendesk to Work for You
- 6 Surefire Tips to Retain & Grow Customers
- The Secret Formula for Customer Satisfaction
- Why Mobile
- Best Practices for Running a Global Help Desk
- Zendesk Voice Best Practices
- Building your Knowledge Base
- Zendesk Voice
- Using Analytics
- Zendesk’s Enterprise Plan
- Ticket Sharing
- Troubleshooting Triggers
- Today’s IT Support
- CSS in Zendesk
- Capture the Definitive Business Metric: Customer Satisfaction
- Why Zendesk?
- Zen Masters
- What’s the Secret to Providing a World-Class Customer Experience
- I Love You More Than My Dog
- The Cult of the Customer – Turning Customers into Evangelists
- The Zappos Experience
- One Person Just Told 500,000 People that Your Business Sucks!
- Think mobile, act social…customer service gets off the camel
- Secrets of building 21st-century customer loyalty
- Integrations
- LiveChat
- JIRA
- MindTouch Integration
- SugarCRM
- LogMeIn
- GoodData
- Salesforce
