Phone is still the preferred, and most efficient, support channel for many customers. However, implementing a traditional, on premise, call center within a company is often complicated and sometimes cost-prohibitive. Fortunately, there is now a simple solution to this problem.
With Zendesk Voice, you are able to setup your phone support solution and start helping customers in a matter of minutes. Not only will you have a fully functional call center without investing thousands of dollars, but also all of your support phone calls will be recorded and added to a Zendesk ticket, to ensure that nothing falls through the cracks.