Join us Feb 28th at 10AM PST
 
In this webinar, we will focus on the additional tools that are provided within Zendesk to help you customize your help desk to work for you.

Join us Mar 6th at 10AM PST
 
Have questions on how to get started with Zendesk after signing up for the help desk software trial? Come join us for a practical demonstration designed to help you easily implement Zendesk.
 

Join us Mar 13th at 10am PST
 

Keeping customers happy is one of the most basic ingredients of business success. But these days, customer service is about far more than simply satisfying your customers; it’s about delighting them with unforgettable experiences, and creating loyal customers. The great thing about these loyal customers is that they are also evangelists who not only help your business grow, but also are willing to go out and tell the world about your amazing product or service. Join Shep Hyken, author of the Wall Street Journal and USA Today bestseller The Cult of the Customer, for this live 1-hour webinar, where he’ll share strategies you can put into action to start amazing your customers today.
 
Shep Hyken is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times and Wall Street Journal bestselling author of The Amazement Revolution, The Cult of the Customer, Moments of Magic^® and The Loyal Customer. He is also the creator of The Customer Focus^™ program, which helps clients develop a customer service culture and loyalty mindset.