Things are changing fast.

But you can be faster.

Our support, sales, and customer engagement software is quick to implement and easily scales to meet changing needs. With Zendesk, it takes hours—not weeks—to get up and running.

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Feature updates

This is What’s New

Check out the new features that keep you five steps ahead through rapid change.

Learn more

Research

Small businesses face large challenges

Learn how more than 13,000 small and mid-sized businesses worldwide have been able to meet the unique challenges of 2020.

Read the report

Thank you machine

Go on, spread gratitude

Send a personalized thank you to your colleague, customer, or socially distanced friend. It beats any e-card.

Make a card

Our diversity commitment

We can't be silent

How Zendesk is standing with our Black employees against racism and bias

Read more

Virtual Event

Zendesk Morning Show

Pour yourself a morning brew of smooth customer experience. In a world where business is no longer business as usual, we’re serving fresh doses of industry challenges and Zendesk insights. Tune in for the updates you need—in 15 minutes.

Watch now

Virtual Event

Zendesk Morning Show

Frisch aufgebrüht: reibungslose Kundenerlebnisse. In einer Welt, in der Business nicht mehr Business as usual ist, servieren wir Branchenthemen und Zendesk Insights frisch auf den Frühstückstisch. Die wichtigsten Updates für Sie - in 15 Minuten.

Jetzt ansehen

Virtual Event

Zendesk Morning Show

Dans un monde où l'incertitude règne, nous vous partageons fraîchement les challenges relevés par plusieurs industries ainsi que la vision actuelle de Zendesk. Rejoignez-nous pour rester au courant des dernières tendances.

Regardez

晨間快報網路研討會 (8 月 27 日)

自助服務更上層樓

瞭解如何處理並有效發揮業務知識的作用,以便輕鬆為客戶打造現代化體驗

立即註冊

Connect with speed and flexibility

Support
Sales
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Product screenshot: Support

Support

Support your community

Your customers and employees want to talk to you—make it easy for them. Our support products are flexible and empower you to assist people when they need you most. Conversations flow seamlessly across all channels, leading to greater productivity and satisfaction all around.

Empower your employees

Employees want to be informed and connected. With our internal helpdesk solution, you can create consumer-like experiences for your employees that are easy, reliable, and productive.

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Photo: Sales
Product screenshot: Sell

Sales

Win prospects over

Turn conversations into conversions. Our sales management tools are designed to enhance productivity and pipeline visibility for sales teams so they can focus on the prospect, not the process.

“By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

- Simon Rodrigue, Senior Vice President and Chief Digital Officer

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The best customer experiences are built with Zendesk

Learn from the best—our customers

Build with, on, and beyond

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, agile, and powerful enough to customize for a changing world.

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Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

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