BotXO AI Chatbot Agent for Chat

For Zendesk Chat: 1. Set up a new agent in your Zendesk account, 2. Create an API Client in Zendesk and add the keys to your BotXO Account.

For full instructions, please visit ourSupport Center.

Never leave customers waiting again when they have questions or need help finding the right product.

Have an AI chatbot as first-line support across chat, email, phone and messaging.

Watch live demo & try for free: botxo.co/zendesk-botxo

Main benefits of the BotXO integration includes:

• Platform build for line of business people, no coding skills required to run a fully functional chatbot.
• Go from start to test in 30 minutes.
  • Average time to launch: Startups/Scaleups, days, Enterprises, weeks.
• Out-of-the-box options available for all Zendesk plans and tiers.
  • Optional custom onboarding, training, dedicated support and SLA.
• IT Security approved & complaint with GDPR, HIPAA FSA & SOC2.

You chatbot will out-of-the-box be able to:

• The AI understands your customers' questions in more than 12 languages.
• Your chatbot only gives human-approved answers, ensuring compliance and consistency.
• Integrates with thirdparty CRM, Product & ERP tools. (Average integration time: 30 minutes for non-coder).
• Multiple APIs and Webhooks options for reporting, data sharing and more.
• Integrated with native Zendesk products such as Chat, Support, Help Center Articles, Sunshine, etc.
• Use free text, buttons and product visuals for faster and rich, beautiful conversations.
• Seemless live handover between chatbot and agents.
  • Route customers to the relevant department.
• If agents are not available, collect the customers' info to get back to them later.
• Your chatbot can out-of-the-box open, update and close tickets.

Start your free trial today: botxo.co/zendesk-botxo

Have questions? Schedule demo / Get in touch