CARA Agent Assist

CARA Agent Assist

Productivity tool for contact centre agents.

CARA is an agent productivity solution for contact centres. It removes dreadful, repetitive tasks from customer engagements to make the agent’s job more productive and rewarding. CARA enables your company to:

  • Respond faster to visitor queries
  • Provide more accurate and brand conformant answers
  • Handle higher volumes of visitors
  • Train agents faster and more efficiently
  • Monitor agents in real-time
  • Eliminate agent "cheat sheets"

Please contact the developer for installation. To obtain your login token and to set up your pin, please call 1-866-341-5575 or email us at

App Details

  • Author:
  • Price: Free
  • Support: Email / Website
  • Version:19.1.0
  • This is an app. It will install right into your Zendesk Chat account.

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