ChargeDesk for Zendesk Chat

Manage PayPal, Stripe, Braintree, WooCommerce, Zuora & more inside Zendesk Chat.

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ChargeDesk enables you to view, charge, refund & cancel all your customer payments & subscriptions inside Zendesk Chat. ChargeDesk helps you resolve support tickets incredibly quickly.

ChargeDesk works with Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify and NMI - no coding or changes needed! We also offer a custom integration which supports any payment platform using our API and custom callbacks.

Find out more about our Zendesk integration: https://chargedesk.com/zendesk

Zendesk Chat App Features

  • Instantly see customer payments next chat conversations
  • Search your customer's entire billing history
  • Refund charges & cancel subscriptions
  • Generate payment pages and send invoices to new customers
  • Add charges and subscriptions to existing customers
  • Authorize and capture payments
  • Apply coupons to customers and subscriptions
  • Send payment reminders
  • Edit customer details including adding VAT numbers
  • Securely update a customer's credit card on file

Powerful Billing Pages

  • Embed customer billing history on your site
  • Streamline collecting billing questions to reduce your chargeback rate
  • Invoice customers and collect new payments
  • Create product pages to collect new payments from any new customer
  • Allow customers to update their own invoice details

Beautiful receipts and invoices

  • Send PDF invoices to your customers on successful payments
  • Notify customers when a charge is refunded
  • Show tax information based on your customer's country (VAT & GST compliant)
  • Customers can add their tax ID to their own invoices
  • Replies to receipts are sent to your helpdesk with billing details attached

Detailed reports

  • View and download activity reports on broken down by agent
  • Log reasons why refunds and cancellations were performed
  • View a graph of revenue including a breakdown by product
  • See all outstanding and paid invoices
  • Generate a Tax Summary for financial reporting
  • Download historic invoices in bulk

Pricing

ChargeDesk offers a 14 day free trial. Pricing then starts at $29/mo: https://chargedesk.com/pricing

Launched in 2014, ChargeDesk helps thousands companies provider better billing support for millions of customers. We'd love for you to join us as well!

App details

  • Author: ChargeDesk
  • Price: Free
  • Support: Email / Website
  • Version: 6.1

This is an app. It will install right into your Zendesk Chat account.

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