ChargeDesk

ChargeDesk

Manage your Stripe, PayPal, Braintree, Recurly & Zuora payments inside Zendesk.

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ChargeDesk enables you to view, create, refund & cancel all your customer payments & subscriptions inside Zendesk. TCharge helps you resolve support tickets incredibly quickly.

ChargeDesk works with your existing e-commerce setup - in most cases no coding or changes are needed.

Find out more about this integration: https://chargedesk.com/zendesk

App Features

  • Instantly see your customer's payments next to their support tickets
  • Search your customer's entire billing history
  • Refund charges & cancel subscriptions
  • Generate payment pages and send invoices to new customers
  • Add charges and subscriptions to existing customers
  • Authorize and capture payments
  • Apply coupons to customers and subscriptions
  • Send payment reminders
  • Edit customer details including adding VAT numbers
  • Securely update a customer's credit card on file

Generate powerful billing pages

  • Embed customer billing history on your site
  • Streamline collecting billing questions to reduce your chargeback rate
  • Invoice customers and collect new payments
  • Create product pages to collect new payments from any new customer
  • Allow customers to update their own invoice details

Send beautiful receipts and invoices

  • Send PDF invoices to your customers on successful payments
  • Notify customers when a charge is refunded
  • Show tax information based on your customer's country (VAT & GST compliant)
  • Customers can add their tax ID to their own invoices
  • Replies to receipts are sent to your helpdesk with billing details attached

Depend on detailed reports

  • View and download activity reports on broken down by agent
  • Log reasons why refunds and cancellations were performed
  • View a graph of revenue including a breakdown by product
  • See all outstanding and paid invoices
  • Generate a Tax Summary for financial reporting
  • Download historic invoices in bulk

Pricing

Requires a paid ChargeDesk account to use beyond 14 days. Pricing starts at $29/mo for 3 agents http://chargedesk.com/pricing

Launched in 2014, ChargeDesk is helping thousands companies provider better billing support for millions of customers. We'd love it if you would join us as well!

No special installation required! Simply install this app and follow the instructions shown inside the app.

You'll be prompted to connect your payment gateway and create a ChargeDesk account if you do not already have one. This process only takes a few minutes.

App Details

  • Author: ChargeDesk
  • Support: Email / Website
  • Version: 4.2
  • This is an app. It will install
    right into your Zendesk
    Chat account.

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