ScreenMeet is modern and easy to use remote support from your web browser; see and control any device from your Zendesk instance. Our Zendesk App works in Support and Chat to allow the agent to create a remote support session, invite the end user to share their screen via a URL and see and control the end-users’ device in real-time. When the end user clicks on the invite link, they are guided into the remote support session in the most user friendly way possible for their device. In almost all cases, the end user is up and running in 2-3 clicks and under 30 seconds.
Install the app from the marketplace. If you don't already have a ScreenMeet for Support Account, click on the 'Sign Up' link from the log-in page, then create your account to start a free 30 day trial.