The TokBox integration for Zendesk Chat allows agents to escalate a live chat to live video and/or audio, without leaving the Zendesk platform.
This integration provides the following features for Zendesk users:
- Create a video or audio meeting from the Zendesk Chat Agent view with the click of a button
- Easily share the meeting link and launch the video meeting without leaving Zendesk
- Allow both the agent and customer to share their screen for faster resolution times
The TokBox app for Zendesk requires a TokBox Account. Sign up for free today and get $10 of credits toward your account.
Build live, interactive video into your website and mobile apps with TokBox. From supporting secure one-on-one consultations between doctors and patients to enabling interactive, multi-party webinars, TokBox powers live video for a variety of industries, including finance, education, healthcare and social businesses around the world.