This is the official RichCall app for Zendesk which allows your agents to collaborate with clients using voice, video, co-browsing, text chat, app sharing and other web-collaboration tools.
RichCall is a WebRTC-powered live video chat software integrated with any IP contact center platform.
Give your customers in-person experience with video, co-browsing and file sharing.
Let your customers or field agents share their mobile camera with remote support staff to allow them see the issue and resolve it faster.
Equip your branches with RichCall-powered video kiosks to reduce the cost of business and reach out to more customers.
For questions, please email firstname.lastname@example.org.