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Diabolocom CTI

Diabolocom CTI for Zendesk - Contact Center - Inbound Calls and Campaigns

Preview image of app
Preview image of app
Preview image of app

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

Diabolocom is a 100% cloud-based voice solution for your sales teams and contact centers, natively integrated into Zendesk.

As a telecom operator, Diabolocom also provides phone numbers and guarantees premium call quality in all countries.

Empower your agents with all the information they need in a single interface and a contextual call script to lead the conversation. Get the most out of Zendesk with our feature-rich call solution including IVR, ACD, skills-based routing, CTI, outbound call campaigns with all dialing modes, click to call, call blending, self-service based on all the data held in Zendesk, payment over the phone PCI-DSS, call logging & recording, real-time supervision, reporting, and much more!

Benefit from the experience of our teams acquired with our many joint projects with Zendesk for more than 5 years.

App details

Works with
support
Ticketing System
Author
Diabolocom
Version
1.4
Price (USD)
Free

Apps install directly into your account

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