Tonkean is an enterprise no-code process orchestration platform, allowing business operations and IT teams to easily extend the power of Zendesk to any team, application, or process across your organization and orchestrate amazing customer experiences without code.
Via an advanced graphical workflow builder and 100+ integrations to packaged or custom applications, Tonkean enables Zendesk customers to rapidly build, deploy and optimize complex customer support journeys from end-to-end.
- 100+ Native Integrations: Integrate Zendesk with the rest of your business applications including Salesforce, Jira, ServiceNow, Intercom, Asana, and many more
- Advanced No-Code Workflow Builder: Design, deploy and orchestrate complex business processes without code in an intuitive, flow chart-style interface
- Natural Language Processing: Analyze the contents of unstructured data such as emails, documents and comments to intelligently route tickets, pre-fill data and dynamically assign owners, saving your team's time spent on low-value, manual tasks
-No Change-Management: Surface alerts, approval requests and action buttons where your team already work, in Slack, Microsoft Teams and Google Chat to swarm around issues and rapidly resolve tickets
- Interactive Reports & Dashboards: Consolidate data and monitor KPI's across multiple data-sources and both monitor and optimize business processes in real-time
To learn more, or schedule a call with our team, please visit us at www.tonkean.com!