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Proactive Tickets

Create support tickets proactively for your users

(13)
Preview image of app
Preview image of app
Preview image of app

The Proactive Tickets App helps build better relationships with your customers by allowing you to proactively reach out to them via Zendesk Support tickets. The app allows you to generate a list of your users based on any searchable user field, and then create tickets on their behalf.

Features in version 2 include:

  • New user interface that uses the API to search through your users
  • Search on Verified users
  • Ability to specify a macro to run when tickets are created.

For additional information and feedback, see the app documentation and submit feature requests

By enabling this app, you agree to the Built by Zendesk Terms of Use.

App details

Works with
support
Ticketing System
Author
Zendesk
Version
2.3.0
Price (USD)
Free

Apps install directly into your account

What people are saying

2.0

(13)

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