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Zoom Phone by Faye

Receive and place Zoom Phone calls seamlessly within Zendesk

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Preview image of app
Preview image of app
Preview image of app

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

Zoom Phone is a modern business cloud phone system built on Zoom. Zoom Phone provides:

  • A full-featured cloud phone system built on Zoom’s intuitive platform.

  • Inbound and outbound calling through the public switched telephone network (PSTN), allowing users to migrate from legacy services.

  • Local PSTN service is available in 45+ countries, and expanded coverage is available through a bring-your-own carrier offering.

With the Zoom Phone app, you can seamlessly access the power of Zoom’s platform from within Zendesk.

  • Be more productive: Effortlessly make and receive Zoom Phone calls in the Agent Workspace, using tickets to keep track of it all.

  • Solve issues faster: Get customer context that is automatically surfaced from Zendesk’s user data.

  • Learn and analyze: Call information, recordings, and transcripts are captured to tickets.

App details

Works with
support
Ticketing System
Author
Faye Digital
Version
1.0
Price (USD)
Free

Apps install directly into your account

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