ActiveCampaign

Sync ticket requester data in ActiveCampaign and trigger personalized communications

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ActiveCampaign's category-defining Customer Experience Automation (CXA) Platform helps over 100,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.

This will install a widget in the Zendesk sidebar and sync ticket requester details as contact information in ActiveCampaign.

What can you do with ActiveCampaign?

  • Automate personalized experiences across all your customer touch points

  • Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach

  • Customize sends based on almost any parameter, so your messages are always targeted for the right audience

  • Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer

  • Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors

  • Replicate the 1-1 personal experience for every customer, no matter how big your business gets.

Sales Management: Track and update your team's deals

By integrating ActiveCampaign with Zendesk Sell, you can continuously update and create deals with information based on actions prospects take across all their interactions with your team.

Drive Action With Data

Track when a prospect visits a specific page of your site, opens an email, or fills out a demo form. All of those actions are tracked inside ActiveCampaign and can be automatically migrated into Zendesk Sell.

Marketing and Sales Alignment

Better understand your prospects and their behaviors to understand what drives them, and create more meaningful selling experiences.

App details

  • Author: ActiveCampaign
  • Price: Free
  • Support: Email / Website
  • Version: 2.0

This is an app. It will install right into your Zendesk Support account.

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