Advanced Export

Advanced Export

Export your tickets data with first and last comment

It allows you to export ticket data to CSV or XLS files. The file includes the following fields:

  • Ticket data, including
    • date
    • subject
    • description
  • Requester Info
    • name
    • email
    • phone
  • First agent's Comment
  • Latest agent's Comment
  • Last Client comment
  • Satisfaction raiting
  • Custom fields

You can export all tickets in a date range or filter the list by tags or custom fields.

Contact us

Please contact us

Use the app to export tickets with comments to CSV or XLS files

  1. Install the app from the marketplace
  2. Click on the left panel icon
  3. Press Authorise Application and grant the app access to your Zendesk

To start export

  • Click New Export to start
  • Filter tickets
  • Start export

The export will finish in the background.

You can find detailed installation info here.

Please contact us if you have any issues with the app.

App Details

  • Author: Ontec
  • Price: Multiple plans available
  • Support: Email / Website
  • Version:1.0.2
  • This is an app. It will install right into your Zendesk Support account.

Plans and pricing


Never pay a thing

  • Export ticket and comment data
  • Limited amount of tickets to export


Free 7-day trial, then $24.99 per account, per month

All of the free features, plus

  • up to 30K tickets per export
  • e-mail support
Free trial
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