It allows you to export ticket data to CSV or XLS files. The file includes the following fields:
- Ticket data, including
- Requester Info
- First agent's Comment
- Latest agent's Comment
- Last Client comment
- Satisfaction raiting
- Custom fields
You can export all tickets in a date range or filter the list by tags or custom fields.
Please contact us
Use the app to export tickets with comments to CSV or XLS files
- Install the app from the marketplace
- Click on the left panel icon
- Press Authorise Application and grant the app access to your Zendesk
To start export
- Click New Export to start
- Filter tickets
- Start export
The export will finish in the background.
You can find detailed installation info here.
Please contact us if you have any issues with the app.