Macros underutilization is the main productivity killer in Zendesk. With optimized macros usage you can increase your CS productivity by up to 30% – and drive CSAT and sales growth as a result.
Pythia levels up the productivity of your Zendesk agents and managers with better macros usage and management. Pythia works perfectly with multiple languages, brands, groups, forms and fields.
Looking for an advanced shortcuts management tool? Check Advanced Shortcuts by Pythia.
Looking for an advanced macros usage reporting tool? Explore our Macros Reporting for Zendesk.
Looking for an automatic ticket triage tool? Check Ticket Classifier by Pythia.
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