This app lets you see in a single place the number of tickets each agent has assigned, in one of the following status: open, pending & on-hold.
New in version 1.1:
- Light Agents are not diplayed since they can't have tickets assigned to them.
- Unassigned tickets counted as well.
No additional settings are required, just install the app and you are ready to go.
- Author: Damian Cardozo
- Support: Email
- Version: 1.1
This is an app. It will install
right into your Zendesk