Agent Ticket Counts

Agent Ticket Counts

See the number of open, pending an on-hold (if enabled) tickets per agent

This app lets you see in a single place the number of tickets each agent has assigned, in one of the following status: open, pending & on-hold.

New in version 1.1:

  • Light Agents are not diplayed since they can't have tickets assigned to them.
  • Unassigned tickets counted as well.

No additional settings are required, just install the app and you are ready to go.

App Details

  • Author: Damian Cardozo
  • Support: Email
  • Version:1.1
  • This is an app. It will install right into your Zendesk Support account.

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