AgentBot

AgentBot

Automatic customer support with Artificial Intelligence

(0)
Setup

Free

AgentBot is a virtual assistant for automatic customer support solutions with Artificial Intelligence. It utilizes natural language understanding, neural networks, and machine learning to interact with customers and provide an Omni-channel customer support experience.

AgentBot can be integrated with leading CRM and legacy systems to access customer interaction data and is capable of detecting opportunities for cross-selling and up-selling. AgentBot also understands customer intent and interacts with an AI conversational engine technology across different text or voice channels.

AGENTBOT FOR SUPPORT

By integrating your Zendesk Support account with AgentBot, you can integrate in your answers any form that you already have in Zendesk Support. AgentBot can identify the specific intention or need that the client has and create a ticket to the specific area with the necessary details to solve the customer’s problem.

Watch how it works in this video

Give your customer an integrated self-service experience and increase the first contact resolution level. Find out more at: https://aivo.co/en/agentbot

To set up the integration you must have AgentBot running. It does not require technical intervention; integration is set up directly from the AgentBot administration platform.

Contact us for more information: https://aivo.co/en/contact-sales/

AGENTBOT FOR SUPPORT

  • It does not require technical intervention; integration is set up directly from the AgentBot administration platform

  • It allows to import the forms you already have created in Zendesk and incorporate them in the AgentBot answers

  • The form is displayed in the web interaction window

  • A ticket is automatically generated in Zendesk

  • AgentBot sends to Zendesk the history of the conversation between your client and the virtual assistant

  • AgentBot provides the user with the ticket number for tracking

App Details

User reviews
Publish your app

Want to get your App in the marketplace?

Find out more about the possibilities of getting your App in our Marketplace