Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
Aircall empowers businesses to build real relationships with their customers through human interactions. Communication is essential in every business-customer relationship and a phone call goes a long way when emotion and urgency are high.
Improve your customer relationships with better communication: - Instantly add call center capabilities to Zendesk and centralize all phone interactions in one place - Automate daily tasks to save time on focus on your customers - Make and receive calls while working on support tickets from the same interface - Edit tickets during a call, tag tickets and automatically save all data in Zendesk
Add a personal touch to every customer interaction: - Receive screen-pops for every call with the caller’s history - Glance through a caller’s latest ticket to give tailored support - Leverage Aircall data in reports to learn more about your phone support
With free inbound calls and a phone solution designed for team collaboration, you can be sure to get the best out of Zendesk. Too good to be true? Test out our free trial (http://bit.ly/2pxSMnN) and let us know what you think!
Sign up at https://aircall.io and follow this guide to easily set up your integration: https://help.aircall.io/hc/en-gb/articles/115000678329-How-to-configure-my-Zendesk-integration-