Aircall

Aircall

Integrate all your phone calls and phone numbers smoothly into Zendesk

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing).

Aircall empowers businesses to build real relationships with their customers through human interactions. Communication is essential in every business-customer relationship and a phone call goes a long way when emotion and urgency are high.

Improve your customer relationships with better communication: - Instantly add call center capabilities to Zendesk and centralize all phone interactions in one place - Automate daily tasks to save time on focus on your customers - Make and receive calls while working on support tickets from the same interface - Edit tickets during a call, tag tickets and automatically save all data in Zendesk

Add a personal touch to every customer interaction: - Receive screen-pops for every call with the caller’s history - Glance through a caller’s latest ticket to give tailored support - Leverage Aircall data in reports to learn more about your phone support

With free inbound calls and a phone solution designed for team collaboration, you can be sure to get the best out of Zendesk. Too good to be true? Test out our free trial (http://bit.ly/2pxSMnN) and let us know what you think!

App Details

  • Author: Aircall Team
  • Support: Email / Website
  • Version:2.0
  • This is an app. It will install right into your Zendesk Support account.

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