AloTech CTI Adapter

AloTech CTI Adapter

Integration with AloTech Cloud Contact Center

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Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing).
AloTech CTI Adapter provides seamless integration between Zendesk and AloTech Cloud Contact Center to enable greater customer satisfaction, improved agent productivity.

Available to all AloTech customers!

Companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

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What is included?

  • Voice Recording
  • Predictive, Power, Preview Dialer.
  • CRM/ERP integrations API
  • Reporting
  • CTI, ACD, IVR
  • Wall Board
  • Customizable Supervisor Screens
  • Remote Support

Before you begin

Make sure you have an active AloTech subscription. Click if you don't have one! To Install + Sign in as an administrator to your Zendesk, then click the Admin icon in the navigation bar. + Under Apps, find the AloTech CTI Adapter app. + On the AloTech CTI Adapter app page, click Install App in the upper-right corner.

+ Put your AloTech tenant URL in the tenant field.

App Details

  • Author: AloTech İletişim Teknolojileri A.Ş.
  • Support: Email / Website
  • Version: 1.0
  • This is an app. It will install
    right into your Zendesk
    Support account.

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