AloTech CTI Adapter

AloTech CTI Adapter

Integration with AloTech Cloud Contact Center

Available only to agents with “Talk - Partner Edition” seats (see
AloTech CTI Adapter provides seamless integration between Zendesk and AloTech Cloud Contact Center to enable greater customer satisfaction, improved agent productivity.

Available to all AloTech customers!

Companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.

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What is included?

  • Voice Recording
  • Predictive, Power, Preview Dialer.
  • CRM/ERP integrations API
  • Reporting
  • Wall Board
  • Customizable Supervisor Screens
  • Remote Support

Before you begin

Make sure you have an active AloTech subscription. Click if you don't have one! To Install + Sign in as an administrator to your Zendesk, then click the Admin icon in the navigation bar. + Under Apps, find the AloTech CTI Adapter app. + On the AloTech CTI Adapter app page, click Install App in the upper-right corner.

+ Put your AloTech tenant URL in the tenant field.

App Details

  • Author: AloTech İletişim Teknolojileri A.Ş.
  • Price: Free
  • Support: Email / Website
  • Version:1.2
  • This is an app. It will install right into your Zendesk Support account.

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