Here is what you can do with this integration:
✓ Aggregate all reviews from app stores and received them as tickets in your Zendesk account;
✓ Respond to reviews without leaving Zendesk. No redirection to app stores or consoles (replies will be posted in app stores automatically);
✓ NEW! Receive and respond to reviews of Amazon products;
✓ Customize what reviews to receive: by app, country, review language, number of stars, specific words;
✓ Monitor reviews' updates and keep history of all changes;
✓ Translate reviews to the language you use;
✓ Assign reviews automatically to your teammates;
✓ Create auto-tags for a faster and easier sorting of reviews that contain specific words or have a specific number of stars;
✓ Track agents' efficiency with analytics charts in Zendesk;
Found out more here appfollow.io/zendesk.
There are currently no reviews. Be the first to share your experience.