Zendesk mobile apps for iPad and iPhone enable you to bookmark a ticket so you can easily return to the ticket later. The Zendesk Bookmarks app surfaces the tickets you've bookmarked on your mobile device in your web-based Zendesk Support.
-- To provide feedback, please see the feature request thread.
To install the Bookmarks app in Zendesk Support:
1. Enter a name for the app, then click Install. 2. When the installation is complete, click any bookmarked ticket and the ticket will open in a new tab.