Brandify is an industry-leading provider of location-based digital marketing solutions that helps brands connect to their customers.
Brandify Reviews helps you connect your brand with consumers in the moment by leveraging the most comprehensive location technology solution in the market. Now you can leverage the power of Brandify Reviews within your Zendesk dashboard and simplify your review response strategy.
Here’s how it works with the Brandify Reviews subscription, we will automatically create a ticket in your Zendesk system:
- Receive new Google reviews directly into your Zendesk
- Read, reply to, tag, share and report the review from within Zendesk
- Review replies auto populate the reputation management tools Brandify dashboard
Reduce the time and resources needed to monitor and respond to reviews. With the integrated app, you will streamline review management and response at scale within a single dashboard view. It’s just that simple to boost engagement and build trust with your customers.
Note: To install this app, you’ll need accounts with both Zendesk and Brandify. You will be required to provide your Zendesk subdomain (e.g. brandify.zendesk.com).
3 Easy Steps:
- Install the app from Zendesk Marketplace.
- Enter your Brandify username and password.
- Select the Brandify Account associated with your subscription. Press ‘Submit’ to instantly confirm your entry. Implementation of the Brandify Reviews app is now complete.
Now all responses to Google Reviews will be managed and created in Zendesk. Zendesk agents can now reply to reviews captured in the Brandify dashboard via their Zendesk application.