Available only to agents with “Talk - Partner Edition” seats (see https://www.zendesk.com/talk/pricing ).
CallHippo is an Intelligent Virtual Telephony System for sales and support teams. It makes it really easy to call your customers all over the world. CallHippo allows you to instantly set up a call center for any location in the world.
- Call any customer directly through Click-to-Call
- Record all calls
- Set up Voicemail
- Set up Call Queue, IVR, Call Transfer workflows
- Add Call Notes
- View communication history
- Call Monitoring, Call Barging capabilities
- Intelligent reports and analysis
CallHippo increases the productivity of your team and eliminates the complexities of setting up a Support Center
Please follow these steps for installation:
- Sign up at https://www.callhippo.com
- Integrate with Zendesk by referring to this guide: https://support.callhippo.com/support/solutions/articles/10000002973-how-to-integrate-callhippo-with-zendesk