With Capsule Plus by Appamondo, your agents and colleagues can enjoy a closer integration with Zendesk. Capsule Plus is a Zendesk add-on that gives you the ability to:

• View, create, edit and delete notes and tasks of a person/organisation associated with a Zendesk contact
• View opportunities and cases of a person/organisation associated with a Zendesk contact
• Search for and view Capsule details of a person/organisation
• Review all previous contact history external to Zendesk
• Search for any people or organisations