Start, schedule, or join Cisco Webex video meetings directly from Zendesk Support. Meet face-to-face over video. The Cisco Webex Meetings integration helps you invite people to your Webex Personal Room meeting directly from the Zendesk ticket so the customer and anyone on your team who's watching the issue can join easily. Just click a button in the side panel to start a meeting for now or to schedule a meeting for later. Others can join from a link within the comments or from a button in the side panel.
You must have a Cisco Webex Meetings host account to use this app. If you don't have an account, you can go to https://www.webex.com to sign up for an account for you or your company.
Cisco Webex Meetings is the most widely adopted and trusted video conferencing service on the market. It provides simple, modern video meetings with the easiest schedule and join experiences. Join from any device including browser, mobile, and video room devices. Cisco Webex is globally available, secure and optimized to eliminate delays so that everyone has an amazing experience no matter where they are. Work more effectively with intelligence built into your meeting, providing insight about participants, detecting and reducing disruptive noises, and pairing your mobile device apps with meeting room systems for ease of meeting start and sharing content. From the proven industry leader in web and video conferencing, you can expect secure and scalable Cisco Webex meetings from the global Cisco Webex Cloud.
To learn more about this integration, see the following help articles:
For support with Cisco Webex Meetings for Zendesk, go to https://cisco.com/go/contact-support-webex-meetings
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