Clone Ticket

Clone Ticket

Create clones of Zendesk Support tickets

(302)

Create n clones of a Zendesk Support ticket

Creating clones

  1. Click "Install" to add the app
  2. Enter a name, recommended: "Clone Ticket App"
  3. Set the value for "Creation Limit" which is the maximum number of clones that can be created with a given use of the app
  4. Now, navigate to a ticket that you want cloned
  5. Click on the "Clone ticket" button, enter the number of tickets you want on the sidebar, type in the same number again as confirmation and click "Confirm"

Your cloned tickets will now automatically be generated

Note: Only the description (first comment on ticket) will be included in a given cloned ticket - no other comments are included

App Details

  • Author: Zendesk Labs
  • Support: Not supported
  • Version: 1.0.1
  • This is an app. It will install
    right into your Zendesk
    Support account.

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