CSAT.AI

Zendesk quality assurance software monitors 100% email interactions in real time!

Improve your CX, no scripts, real results!

1 month FREE - Install Today!

• Starting at $19.95 per agent / month (less than 100 agents)
• $14.95 per agent / month (100+ agents)

Customization available (cost varies by complexity, ask for a quote)

CSAT.AI improves customer experience proactively. Automate the QA process while providing complete oversight including: agent scorecard, performance trend, and tag search.

Agents and Managers gain feedback in a timely fashion on:
✅ Provided WOW! Service?
✅ Resolved Customer Query?
✅ Shown Empathy?

Benefits:
✅ Reports automatically generated
✅ Managers scrutinize multiple support tickets without reading every item
✅ No more tedious spreadsheets or biased opinions
✅ Real time notification of agents harassed by customers
✅ See trends by issue category (delivery delay, return policy, etc.)
✅ Offensive language and Grammar check
✅ Easy activation - One click set up
✅ 24 / 7 support

Spend time coaching not monitoring.

CSAT.AI → Agent's Success → Company's Success

For any questions, please email support@csat.ai.