Custobar

Unite your support data with all other customer data in Custobar

App ScreenshotApp ScreenshotApp Screenshot

With Custobar's integration to Zendesk Support, you can easily combine your support data with your other customer data in Custobar. Automatically show all solved and closed Zendesk tickets on each customer's timeline.

A 360° view of each customer

Custobar's Customer 360° view shows a visual timeline view of all customer touchpoints. In-store staff can view the customer's full journey, including any support tickets, and offer better customer service quality.

Customer service teams love the Customer 360° view as well. The view provides a visual and full picture of how good the customer is, what they have been buying or browsing, and what products or services the customer usually buys.

Use support data for segmentation and marketing

Custobar helps you stand out from your competitors with highly relevant marketing. You can use support ticket data as well as any other customer data to create customer segments, and then go ahead and create multi-channel marketing campaigns for them.

Control data sharing

Customize Custobar's integration to Zendesk Support and choose how much support ticket information you want to bring into Custobar. Closed and solved tickets, a link to the ticket, priority, and the ticket description are imported by default.

App details

Author
Custobar
Price (USD)
Free

Reviews


There are currently no reviews. Be the first to share your experience.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.